WELCOME!

I look forward to getting to know you and to being your coach!  To keep things running smoothly, I’d like to share the following policies before we begin.  If you have any questions, please call me at 303.904.0221. 

ROUTINE CALLS:  I will call you at our prearranged weekly session time. We will work together once a week for approximately 55 minutes, two to four times a month. Typically, we’ll meet within the first three to four weeks of each month; in the months that have five weeks, we’ll skip that last week and resume working on the first week of the next month.

CALL PREP FORM: Please have your call preparation form emailed to me the day before we meet. This will help us maximize our time and efficiency together, and help us track your progress.

VACATION TIME: If you are on vacation or traveling, I can call you at whatever number you provide me if you prefer not to disrupt our time schedule. Or, I will schedule extra time for you before you leave or after you get back to assure we have your normal number of sessions per month. This is flexible depending on your plans.

RESCHEDULING CALLS: If you need to reschedule our call, please give me 24 hours notice. If you have a last minute emergency or an unusual circumstance, let me know as soon as possible and we’ll arrange to make the call up. If you need to change a call for any reason, we’ll reschedule it within that same month.

EXTRA SUPPORT: You may call me during the week, between our sessions for any reason if you need advice, have a problem or want to share a fun win with me. I love to hear good news! I do have time for you between our regular meetings and enjoy providing this extra level of service. I do not bill for additional time of this type. My phone line and email are always open to you and I make every attempt to return your call that day or within 24 hours. You may also call or email to request a specific time to talk between calls for any reason.

PAYMENT: My clients pay for coaching on a month-to-month basis. I will invoice you on approximately the 20^th of every month for our next month of coaching. Your full monthly payment, by check or pay pal, is due on the first of each month.

GENERAL TIME COMMITMENT: On the average, people work with me for 3 to 6 months and oftentimes longer depending on the goals we set together and how productive we’re feeling. We will have a short three-month evaluation to determine how well coaching is working for you.  Of course, it’s up to you to decide when you’re ready to wrap things up. I just ask that you give me notice one full month in advance of your intention to complete our work together. We can then decide how we want to best use our remaining time.

PROBLEMS: If I ever say or do something that disturbs you or doesn’t feel right, please let me know as soon as possible.  I promise to talk it over with you and we will work on issues truthfully as a team.  Your happiness and satisfaction is my number one goal and my guarantee. I value your feelings and trust you. I welcome your input at all times.